U.S. Embassy
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AMERICAN CITIZEN SERVICES

Contact Information
  and Immigration

Appointments

Passports

Passports and
  reports of
  birth Fees

US Passport
  by Mail

Report of Birth

Notarials

Social
  Security/Federal
  Benefit Unit

Schedule of Fees

Death of an
  American

Travel Information

Consular Agent in
  Haifa

Registering your
 Trip to Israel

Other Services

Sources of Information

Office Hours
  and Holidays

Contact ACS

Frequently Asked
  Questions (FAQs)

Forms

What’s New

U.S. Consulate in Jerusalem

Immigrant Visa

Non-Immigrant Visa

Contacting the American Citizen  Services Unit (ACS) at the U.S. Embassy in Tel Aviv:

The U.S. Embassy Tel Aviv’s American Citizens Services Unit is located at 71 HaYarkon Street, Tel Aviv 63900, Israel. 

 
Services for passports (form DS-11), notarials, and Consular Reports of Birth are via appointment only.  To schedule an appointment, please go to http://israel.usembassy.gov/consular/acs/Appointments.aspx and follow the instructions.  The appointment system is automated and everyone must make his/her own appointments online.

Services for passport renewals for adults using form DS-82 only, for extra visa pages, and to report the death of an American citizen are available on a walk-in or mail-in basis.  We are open for these walk-in services Mondays to Thursdays from 8am to 11am, only.

Services for Federal Benefits (applications for Social Security benefits and numbers, and assistance for the Department of Veterans’ Affairs) are available on a walk-in or mail-in basis.  The Federal Benefits Unit is open for these walk-in services Tuesdays to Fridays from 9am to 12pm, only; the FBU is closed the last Friday of the month.

The reception hours of the American Citizen Services Unit are:
Monday to Friday 8:00 a.m. to 11:00 p.m.
We are closed Saturdays, Sundays, and Israeli and American public holidays. 

To contact ACS please call the 03-519-7475 Mon-Thu, between 10:00 and 12:00.  You may also email ACS at AMCTelAviv@state.gov or send ACS a fax at 03-516-4390 or 03-517-2348.  To reach the Federal Benefits Unit, email FBU at TelAvivFBU@state.gov, or send a fax to 03-516-5880.  The FBU telephone hours are Tuesdays and Thursdays from 9am to 11am, only. 

Outside office hours, if you have an urgent matter, call 03-519-7551; your call will be transferred to the Embassy duty officer.  In the event of an emergency, contact the Police at 100 or Fire at 102, as appropriate.

To subscribe to receive Warden and other messages from the U.S. Embassy in Tel Aviv, go to the following link and enter your email address in the yellow box on the right-hand side of the screen: http://israel.usembassy.gov/consular/acs/index.aspx.